Privacy Policy
We respect your privacy and are committed to protecting your personal information. Last updated: October 05, 2025
Our Commitment to Your Privacy
Trans Global Travel respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, store, share, and use your personal data when you use our website and services.
Table of Contents
1. Information We Collect
Personal Information
- • Full name (as shown on passport)
- • Email address and phone number
- • Postal address and contact details
- • Date of birth and nationality
- • Payment card information
- • Special requirements (dietary, accessibility)
Technical Information
- • IP address and browser information
- • Device type and operating system
- • Website usage patterns (via cookies)
- • Search preferences and booking history
- • Page views and click patterns
Sensitive Information We DO NOT Collect
We do not collect sensitive personal data including details about your ethnicity, religious beliefs, sexual orientation, political opinions, or health information (except where necessary for travel requirements).
2. How We Use Your Information
Booking Services
Process flight bookings, issue tickets, and manage travel arrangements on your behalf.
Customer Support
Provide customer service, respond to inquiries, and resolve booking issues.
Service Improvement
Analyze usage patterns to improve our website functionality and user experience.
Legal Compliance
Comply with legal obligations, prevent fraud, and ensure security of our services.
Travel Documentation
Share necessary information with airlines, hotels, and authorities as required for travel.
Marketing Communications
Send travel deals, updates, and promotional offers (with your consent and opt-out options).
3. Information Sharing
Our Privacy Promise
We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes. We only share information when necessary to provide our services or as required by law.
When We May Share Your Information:
Travel Service Providers
Airlines, hotels, car rental companies, and other travel suppliers to fulfill your bookings.
Payment Processors
Secure payment companies to process transactions and verify credit card information.
Government Authorities
Customs, immigration, and security agencies as required by law or travel regulations.
Our Employees
Staff members who need access to your information to provide customer service and support.
Legal Requirements
When required by law, court order, or to protect our rights and prevent fraud.
Business Transfers
In case of merger, acquisition, or sale of business assets (with continued privacy protection).
5. Your Rights
Data Rights
Access Your Data
Request a copy of the personal information we hold about you.
Correct Inaccurate Data
Request correction of any incorrect or incomplete information.
Delete Your Data
Request deletion of your personal information (subject to legal requirements).
Communication Preferences
Marketing Emails
You can opt out of marketing communications at any time by:
- • Clicking unsubscribe links in emails
- • Contacting our customer service
- • Updating your account preferences
6. Data Security
Security Measures
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Encryption
SSL encryption protects data transmission between your browser and our servers.
Access Controls
Limited access to personal data by authorized employees who need it for their duties.
Regular Monitoring
Continuous monitoring and security audits to identify and address potential vulnerabilities.
7. Third-Party Links
External Websites
Our website may contain links to third-party websites, including airlines, hotels, and other travel providers. We are not responsible for the privacy practices or content of these external sites.
Important Reminder
When you click on external links, you are subject to the privacy policies and terms of those websites. We recommend reviewing their privacy policies before providing any personal information.
8. Policy Updates
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
- • Updates will be posted on this page
- • Date of last update shown at the top
- • Significant changes will be highlighted
- • Continued use implies acceptance
Stay Informed
We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.
Questions or Concerns?
If you have questions about this Privacy Policy or our data practices, please contact us using the information provided below.
Privacy Questions or Concerns?
If you have any questions about this Privacy Policy or how we handle your personal information, we're here to help.